Privacy Policy
Effective Date: October 26, 2024
At Nighwan Technology Pvt. Ltd., we are committed to protecting your privacy and ensuring transparency in how your information is handled. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our SaaS platform, website, and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Company name
- Billing & shipping address
b. Payment Information
- Payments are securely processed via Razorpay.
- We do NOT store your card details, CVV, UPI PIN, or net banking credentials.
- We may store limited transaction details (like transaction ID, amount, status).
c. Usage Data
- IP address
- Browser type and version
- Device information
- Pages visited and session duration
2. How We Use Your Information
We use your information for the following purposes:
- To create and manage your account
- To process payments and generate invoices
- To provide and improve our SaaS services
- To communicate updates, offers, and important notices
- To provide customer support
- To comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data.
We may share your data with:
- Payment gateway partners (Razorpay) for transaction processing
- Cloud hosting providers for service delivery
- Government authorities when required by law
4. Data Security
We implement industry-standard security measures:
- SSL encryption
- Secure cloud infrastructure
- Access control and authentication
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your data:
- As long as your account is active
- As required for legal, tax, and compliance purposes
You may request deletion of your data at any time.
6. Cookies & Tracking
We use cookies to:
- Improve user experience
- Analyze traffic and usage
- Remember user preferences
You can disable cookies via your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns regarding this policy, you can contact us at: